Cancellaction, Exchange & Return Policy

Thank you for choosing VaidyaRasa, your trusted source for the finest quality herbal and Ayurvedic products. We strive to ensure your satisfaction with every purchase you make from us. Please read our refund policy carefully to understand your rights and responsibilities regarding refunds.

Effective Date: 15th February 2024

1. Eligibility for Refunds:
We offer refunds for products purchased directly from our website, www.vaidyarasa.com. To be eligible for a refund, the product must be returned in its original condition, unopened, and unused.
Refunds are only applicable within [10 days/weeks] from the date of purchase. After this period, we cannot offer you a refund or exchange.

2. Initiation of Refund Process:
To initiate a refund, please contact us at support@vaidyarasa.com with your order details and reason for requesting a refund.
Our customer support team will review your request and guide you through the return process if your request meets the eligibility criteria.

3. Return Shipping:
Customers are responsible for the shipping costs associated with returning the product to us.
We recommend using a trackable shipping service and purchasing shipping insurance to ensure that the product reaches us safely.

4. Refund Process:
Once your returned product is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your bank or payment processor.

5. Non-Refundable Items:
Certain items are exempt from being refunded, including gift cards and downloadable software products.

6. Late or Missing Refunds:
If you haven't received a refund yet, first check your bank account or contact your credit card company, as there may be a delay in processing.
If you've done all of this and still have not received your refund, please contact us at support@vaidyarasa.com for further assistance.

7. Changes to Refund Policy:
VaidyaRasa reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

Contact Us:
If you have any questions or concerns regarding our refund policy, please feel free to contact us at support@vaidyarasa.com. We are here to assist you and ensure your satisfaction with our products and services.

Thank you for choosing VaidyaRasa for your wellness needs!

VaidyaRasa
Website: www.vaidyarasa.com
Email: support@vaidyarasa.com

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